“Why would you do that?” is what spontaneously popped out my mouth in response to a client’s statement. asked the question with a tone of complete confusion and disbelief to the point of sounding sarcastic. It wasn’t politically correct or well thought out, but most gut-reaction comments aren’t. The client’s statement was “I’m going to put the money in a five year CD at my bank because I can earn 2.45%.”
Following my blurted response there was dead silence for what seemed like forever. I then asked my client three questions:
1. Are interest rates low or high right now?
2. Over the next two years do you think interest rates are going to go up or down?
3. Why would you commit to locking your money up at a low rate for five years when you think the rates are going to increase soon?
This is could have been a classic case of making a poor decision for the upcoming five years based on the past five years. See “OBJECTS ARE CLOSER THAN THEY APPEAR.”
Figurative speaking, I have met a few people that needed someone to buy them a heart because their attitudes and actions didn’t give any indication that they had one. People that truly have a medical need for a new heart are able to get one in our world of modern medicine. Heart transplants make getting a new heart possible. The combination of medical capability and insurance make heart transplants and other amazing procedures available to those that wouldn’t have the money to pay for it. Insurance is the link that makes good health care available to most individuals.
To protect individual’s right to keep their insurance benefits COBRA regulations require employers to allow employees to extend insurance coverage past the end of their employment. Failure to correctly comply with COBRA can be very expensive to an employer. There are two potential high costs to the failure to correctly comply or administrate COBRA benefits.
1. Financial penalties the government assesses to enforce compliance.
2. The potential to “buying a heart” if COBRA isn’t administrated correctly.
The greater risk comes from attempting to comply with COBRA but not doing it correctly. To date, I have yet to find an employer doing COBRA administration themselves internally that is doing it correctly. Thinking they have COBRA handled they expose themselves to “buying a heart.” Financial penalties for non-compliance can be severe, as addressed in “A Dollar Saved – Thousands Spent.” But that isn’t the biggest risk to an employer.
The greater risk is having a terminated employee of dependent that didn’t get proper notification of their COBRA rights come up with a major medical expense. COBRA provides that the individual has 60 days to elect continuation of their medical benefits. If the COBRA guidelines for notification are not followed then their 60 days doesn’t start. If that individual then comes down with a condition requiring expensive medical care seeks coverage the employer may be on the hook to pay for the expenses. If the normal period has passed to extend the coverage the insurance carrier will deny adding the individual to the insurance plan. Then the employer can end up being liable for the medical expenses.
All this risk can be minimized by administering COBRA correctly. Reviewing your COBRA practices and outsourcing COBRA administration to a company that specializes is the best approach. Use the three questions in “Playing with Snakes” to start. You don’t want to buy a heart.
Posted by echelon on
Thursday, February 12th, 2009 ·
Filed in Retirement Plans
·
How Much Does Free Cost?
It is good business to control costs. So I am not surprised when employers are proud to say that they don’t have to pay anything for administration and record keeping on their retirement plan. Zero or nothing sounds like a really good deal. If an employer does not have to write a check for administration and/or record keeping it doesn’t mean they are getting a great deal.
The biggest difference between the employers that write a check and those that don’t is that the check writers know exactly how much they are paying for these services and the others do not. Experience has taught that if you don’t know how much the true cost is then you are likely paying too much. It is hard to think that some employers believe that the insurance companies, investment companies, banks, trust companies, and other providers of retirement plans doe the work for free. How much does free cost? If you don’t know you should. There is a cost to providing all of the following services for a retirement plan:
· Administration
· Record Keeping
· Custody of assets
· Education Materials
· Investment Advice
· Investment Management
Employers and their employees can be paying several thousand dollars more through hidden charges than they should. It pays to know how much free is costing you.
Growing up my parents used a common sense approach regarding snakes. They taught us recognition and respect. Growing up we saw four kinds of snakes fairly regularly. The garter snake, bull snake, water snake and rattle snake. I learned the hard way that not respecting snakes comes with a price.
Today the scariest snake I deal with is COBRA. The COBRA in business isn’t really a snake, but an acronym. An acronym for the legislation that provides employees and their rights to continue employer sponsored benefits when they no longer work for the employer. It always surprises me the number of employers that are playing with this dangerous snake without recognizing the risk.
The key to COBRA is recognition and respect. Recognizing when COBRA applies and what benefits it covers. Respecting how complex the guidelines are and the substantial costs that can be incurred if the guidelines are not followed.
Employers need to answer three primary questions to determine proper recognition and respect for COBRA:
1. Does COBRA apply to us?
2. What does COBRA require us to do?
3. Do we administer COBRA internally or outsource it?
Not knowing the answers to the above questions is like playing with snakes. You may never get bit. But, if you do the consequences range from painful to fatal. See “Who wants to buy a heart?”
Several years ago I was in New York City for a business conference. There were four of us from Boise sharing a hotel room on the 9th floor of a hotel. A hotel that had more floors than Idaho’s two tallest buildings combined. Crammed in a taxi returning from dinner we turned a corner and saw flashing lights and emergency vehicles several blocks a head. Having no idea where we were in the city, I jokingly said, “They’re putting out the fire in our hotel.”
As we approached the block we could see fire trucks with water dripping underneath as they pumped water through the hoses that ran through the front door of, ohhhhh nooooo, our hotel. Firefighters with sooty faces were scurrying back and forth carrying axes, saws, and ladders just like in the movies.
As it turned out everything was okay for us. The fire was one floor below our room and the firefighters had contained it to one room. They labored away for several hours mopping up. Mopping up is the term used for the unglamorous, messy, and hard work done to clean up after a fire is extinguished. Once the firefighters were gone the hotel attempted to calm everyone and allowed us back into our rooms. My friends were excited, relieved, and ready to go to bed. I was nervous, anxious and wanting to assign two hour shifts of fire watch through the rest of the night.
Having been a firefighter for several years, I was remembering how many times we had returned to fire scenes for restarts. A restart happens when a fire is extinguished and everyone goes home happy thinking the worst is behind them. But some hot spot, or ember, is missed and hours later the fire restarts. Knowing all of this left me without the feeling of security and calm desired to sleep blissfully.
I have that same feeling listening to the euphoria following Monday’s stock market surge. Many people starved for good news are jubilantly thinking, it’s finally over, the market is going up. The fire of a free falling market may be over, but caution is still the best option. We may have seen the bottom, but just as likely not. There is still a high probability of restarts, more downs. In addition, whether the bottom has been touched or not, there are months of mopping up left. Economic recovery will take time. It is okay to relax while maintaining a cautious outlook regarding your investments. Prudence and patience are the keys to recovery. It is time to think about your plans for renovating your investment portfolio.